Privacy Policy

rental policy

Reservations are confirmed upon receipt of the signed rental agreement and the rental Deposit. A non-refundable deposit is required upon booking. Cancellation of an event must be made a minimum of two (2) months in advance of the booked event. Full Payment must be made prior to the time of the event.

privacy policy

Ruthven Park National Historic Site Inc. is committed to protecting the privacy of any personal information you may provide when visiting the Ruthven Park National Historic Site website, and security of our visitors, patrons, staff and volunteers. This policy sets out our commitment to follow the principles and processes for the collection, use, disclosure and security of your personal information.

Ruthven Park National Historic Site Inc. will not sell, lend or rent, nor distribute or disclose your personal information to any outside company or organization. Ruthven Park National Historic Site Inc. does not reveal specific information about users or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so, or unless we have your consent. Ruthven Park National Historic Site Inc. will not share or collect your personal information unless we have your consent or lawfully required to do. This privacy statement is limited to the Ruthven Park National Historic Site Inc. web site.

Ruthven Park National Historic Site Inc. assumes no responsibility for the websites that are linked to, hosted by or otherwise electronically connected to the Ruthven Park National Historic Site Inc. website or webserver. Ruthven Park National Historic Site Inc. may change this policy at any time at its sole discretion.

collection of information

Ruthven Park National Historic Site Inc. collects personal information only from:

  • ticket buyers

  • donors

  • members

  • volunteers

  • others who have shown an interest in Ruthven Park National Historic Site Inc.

This information is collected by a variety of methods: phone, email, online or in person.

We collect and keep only what is necessary for the purpose for which it is collected.

notice of collection

When you visit the Ruthven Park National Historic Site website you do so anonymously and are not required to tell us who you are. Ruthven Park National Historic Site may request personal information from you to provide the requested services, but such information is handled as it would be on an in-person visit. When personal information is requested it is our commitment to provide notice outlining:

  • The legal authority to collect your personal information

  • The primary purpose for collecting the personal information

  • How the information will be used

  • Who to contact if you have any questions about this collection

use of information

Ruthven Park National Historic Site Inc. uses personal information to better serve our visitors and to expand our community of support. This primarily includes using the information:

  • To provide information about tickets, events, membership and donations

  • To thank supporters, fulfill member and donor benefits and issue tax receipts

  • To invite supporters to special events

  • To sell memberships, ticket sales, and for fundraising

  • For service phone calls and emails

  • For audit purposes

Ruthven Park National Historic Site Inc. is committed to using personal information in a respectful way.

Ruthven Park National Historic Site Inc. is also committed to making sure patrons do not receive more than a reasonable number of letters, emails or phone calls.

disclosure of information

Ruthven Park National Historic Site Inc. takes its obligations with respect to the use and disclosure of personal information very seriously. We will only use personal information for the primary purpose for which it was collected.

Access is limited to only Ruthven Park National Historic Site employees who need access to perform their assigned duties. Employees are regularly instructed in their responsibilities in protecting personal information and privacy.

how Ruthven Park National Historic Site uses email

If you agree to be contacted by Ruthven Park National Historic Site through regular mail and/or via email, Ruthven Park National Historic Site may contact you from time to time to:

  • Send information about the product(s) you purchased

  • Inform you of special promotional offers, special events or upcoming exhibitions

  • Inquire about your satisfaction and needs with regards to Ruthven Park’s products, services, etc.

Ruthven Park will only use this information for the stated purpose.

We will not share it with anyone outside of Ruthven Park National Historic Site. We will not use your email address for any purpose other than responding to the message you have sent, unless we have your permission.

storage of information

Personal information is stored on a secure server, in hard copy files and remotely with password protected services such as Square Space, Stripe and Pay Pal. Only authorized Ruthven Park personnel have access to this information.

accountability

Ruthven Park National Historic Site Inc. does its best to ensure all information is recorded accurately — if you notice any errors in our correspondence with you or if your personal information changes, please email info@ruthvenpark.ca or call 905-772-0560 to update your file.

If you do not wish to be contacted by phone, mail or email, please contact us and we will ensure that your request is honoured.

If you have any questions about our Privacy Policy or concerns about the way your information is being used, please email or call.

Also consult the Ruthven Park National Historic Site Terms and Conditions